Legal Document

Privacy Policy

Effective Date: March 2026  ·  Version: V.01

A product of Aerglo Technology Ltd

CleReview is a product of Aerglo Technology Ltd ("Aerglo," "we," "our," or "us"). We are committed to protecting your personal data and ensuring transparency in how information is handled on our platform.

This Privacy Policy explains how we collect, use, and protect your information when you use CleReview, including features such as business listings, reviews, verification systems, and moderation processes.

By using CleReview, you agree to this Privacy Policy.

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Information We Collect

a. Information You Provide

  • Name
  • Email address
  • Username and profile details
  • Reviews, ratings, and comments
  • Business information (for business owners)
  • Verification details (if claiming or verifying a business)

b. Automatically Collected Information

  • IP address
  • Device and browser type
  • Usage data (pages visited, interactions)
  • Cookies and tracking technologies

c. Verification Data

To maintain trust on our platform, we may collect additional data for verification purposes, such as:

  • Business ownership documentation
  • Contact verification (email, phone)
  • Identity confirmation (where necessary)
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How We Use Your Information

Aerglo Technology Ltd uses your information to:

  • Provide, operate, and improve CleReview
  • Enable users to post, view, and interact with reviews
  • Verify businesses and user authenticity
  • Personalize user experience
  • Communicate updates, alerts, and support messages
  • Monitor platform activity for safety and integrity
  • Detect, investigate, and prevent fraudulent or misleading activity
  • Enforce our moderation and review policies
  • Comply with legal and regulatory obligations
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Reviews, Verification & Moderation

a. User-Generated Reviews

CleReview allows users to publish reviews and ratings. These are publicly visible and may include your username and profile details.

b. Verification Systems

To improve trust and credibility:

  • Businesses may go through a verification process
  • Verified profiles may be labeled accordingly
  • We may use submitted documents and contact methods to confirm authenticity

Verification does not guarantee accuracy but indicates that reasonable checks have been completed.

c. Flagged Reviews

Users and businesses can flag reviews that they believe are:

  • False or misleading
  • Offensive or abusive
  • In violation of our guidelines

When a review is flagged:

  • It may be temporarily marked as "under review"
  • Our moderation team may assess the content
  • Additional information may be requested

d. Moderation Process

We use a combination of automated tools and human review to:

  • Detect suspicious or harmful content
  • Enforce platform guidelines
  • Remove or restrict content that violates policies

We reserve the right to:

  • Remove reviews that breach our guidelines
  • Suspend or restrict user accounts
  • Retain moderation data for audit and legal purposes
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Sharing Your Information

We do not sell your personal data.

We may share your data with:

Service Providers
Hosting, analytics, and support services
Public Platform
Reviews and business profiles are publicly visible
Legal Authorities
Where required by law
Corporate Transactions
In case of merger, acquisition, or restructuring
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Cookies & Tracking

We use cookies to:

  • Improve functionality and performance
  • Understand user behaviour
  • Store preferences

You can control cookies via your browser settings.

7
Data Retention

We retain your data only as long as necessary to:

  • Provide services
  • Maintain platform integrity (including moderation records)
  • Comply with legal obligations

Flagged or moderated content may be retained for investigation and dispute resolution.

8
Data Security

Keeping your personal data secure is our highest priority. We use various organisational, technical and administrative measures to protect your personal data within our organisation and we regularly audit our system for vulnerabilities.

However, since the internet is not a completely secure environment, we cannot ensure or warrant the security of the information you transmit to us. Emails sent via the platform may not be encrypted — we therefore advise you not to include any confidential information in your emails to us.

9
Your Rights (UK GDPR)

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time

To exercise your rights, contact us using the contact information provided below.

10
Children's Privacy

CleReview is not intended for individuals under the age of 13 and we do not knowingly collect personal data from such children. If you become aware that a child under the age of 13 has provided us with their personal data, please contact us using the contact information provided below.

11
International Data Transfers

Your data may be processed outside your country. We ensure appropriate safeguards are in place where required.

12
Third-Party Links

CleReview may contain links to third-party websites. We are not responsible for their privacy practices.

13
Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised "Effective Date." We encourage you to review this policy periodically.

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Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights:

Company
Aerglo Technology Ltd
Owner of CleReview
Email
contact@CleReview.com
Address
Lagos, Nigeria
CleReview
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